Botmen

botchet men 1

Delete Account

Delete Account

App: BulkyMarketing (Botmen CRM)
Package ID: com.botmen.crm
Operated by: Botmen

If you have created an account in the BulkyMarketing mobile application and would like to permanently delete your account and associated data, please follow the instructions below.


How to Request Account Deletion

Send an email to support@botmen.in with the following information:

  • Subject: Account Deletion Request
  • Registered Mobile Number
  • Registered Email Address
  • Full Name
  • Reason for Deletion (Optional)

Example

To: support@yourdomain.com
Subject: Account Deletion Request

Mobile Number: 98XXXXXXXX
Email: user@example.com
Name: Rajesh Patel

Please delete my account and all associated data.

We may verify your identity before processing the deletion request.


What Happens After You Request Deletion

  1. We acknowledge your request within 5 business days.
  2. We verify your identity through your registered mobile number or email address.
  3. Your account is deactivated and data deletion is initiated.
  4. A confirmation email is sent once the deletion process is completed.

Data deletion is completed within 30 days of a verified request.


Data That Will Be Deleted

The following information will be permanently removed from our servers:

  • Account Profile (Name, Email, Mobile Number, Company Details)
  • CRM Leads, Pipelines, Stages, and Notes
  • Tags and Contact Group Data
  • WhatsApp Message Templates
  • WhatsApp Session Data Linked to Your Account
  • Profile Photos Stored on Our Servers
  • Team and Agent Assignment Data

Data That May Be Retained

Certain information may be retained for legal, compliance, or operational purposes.

Data TypeRetainedReasonRetention Period
Payment and Subscription RecordsYesLegal and Tax ComplianceUp to 7 Years
Anonymized Analytics DataMay Be RetainedBusiness ReportingIndefinite
Unsubscribe / Block RecordsMay Be RetainedTo Honor Future Opt-Out RequestsAs Required by Law
Deletion Request Audit LogsYesCompliance and Support RecordsUp to 90 Days

Data Stored on Your Device

The following information may remain on your phone until manually removed:

Data TypeLocationHow to Remove
Call History Cached in the AppYour DeviceClear App Data or Uninstall the App
Call RecordingsYour DeviceDelete Recordings Manually
Device ContactsYour DeviceManaged Through Phone Settings

Note: Uninstalling the application does not automatically delete your account from our servers. An account deletion request must be submitted via email.


Other Available Options

ActionDescription
Log OutSigns you out of the application while keeping your account active
Delete Profile PhotoRemoves your profile image only
Uninstall AppRemoves the application from your device but does not delete your account

Contact Information

Account Deletion Requests: support@botmen.in

Privacy Policy: https://botmen.in/privacy-policy/

General Support: support@botmen.in

We respond to account deletion requests within 5 business days and complete verified deletion requests within 30 days.